Creative Skills → UI/UX Design → UX Research & Service Design → Interviews & Contextual Inquiry

Overview

In this topic, students will learn how to conduct effective interviews and contextual inquiries to gather insights for UX research. These methods help understand user needs and behaviors in real-life settings. By engaging directly with users, students will discover how to ask the right questions and observe interactions, which will inform better design decisions and improve overall user experience.

📚 Key Learning Objectives

  • Conduct user interviews to gather qualitative data.
  • Identify key themes from interview responses.
  • Perform contextual inquiries to observe user behavior.
  • Analyze findings to inform design decisions.
  • Create user personas based on research insights.